Yes. All appointments require a non refundable deposit, if you haven’t paid one, your appointment isn’t in my diary. Deposit amounts come off the total cost of your tattoo.

Booking fee

I use Venue Ink to make and manage all bookings with me.

When you pay your deposit through Venue, they charge a small booking fee. This fee goes to Venue, not to me, and is separate from the cost of your tattoo and your deposit. The booking fee is non-refundable.

Venue provides a secure booking and payment system, manages your booking information and agreed terms in one place, and sends you appointment confirmations and reminders.

Venue will show you the fee before you make your payment, so you’ll always be able to see exactly what you’re being charged.

No booking fee is charged on the balance of your tattoo.

The balance is due in cash on the day. Please ensure you have correct cash with you as I often will not have change.

There is a cash machine at the Asda just down the road.

If you think you may want your tattoo bigger than you have been quoted for bring additional cash with you. My ‘extra time’ hourly rate is charged at £60 per hour.

If you cannot pay in cash please let me know before your appointment.

Yes, you can pop in to the studio and pay any amount off the cost of your tattoo before your appointment date. Just make sure to reach out to arrange a time so I can be available.

Venue (my booking system provider) also offer klarna for deposit payments.

Please let me know as soon as you realise you’re running late. You can contact me through your Venue Ink booking or via WhatsApp @lu.cornish

I always try to allow plenty of time for appointments and do my best to be accommodating, but arriving late does eat into the time I’ve reserved for your tattoo. If we no longer have enough time to complete what you’ve booked, we may need to arrange another appointment to finish it, which will be charged separately.

If you’re significantly late and there is no longer enough time to safely or comfortably go ahead with your appointment, we may need to reschedule and a new deposit may be required.

I’ll always do what I reasonably can to make things work, but I also need to make sure one appointment running late doesn’t affect the next client’s experience.

So don’t panic if you’re stuck behind a tractor. Just let me know! 💙

First of all, please tell me. Illness happens, and I will always treat you with kindness and understanding. I don’t want you dragging yourself to a tattoo appointment feeling absolutely dreadful because you’re worried about messaging me.

That said, I do need to have some firm boundaries around illness.

Getting tattooed asks a lot of your body, and if you’re unwell it may not be a good time to add a tattoo to the list of things it needs to deal with.

I’m also self-employed, I have young children, and I don’t receive sick pay if I have to stop working. One contagious illness brought into my little studio can have a surprisingly big knock-on effect, so please be considerate of that too. 💙

Sickness & diarrhoea

Please absolutely do not attend your appointment if you have vomiting or diarrhoea.

You must have been completely free from vomiting and diarrhoea for at least 48 hours after your last episode before coming into the studio.

If this falls within your appointment time, please contact me as soon as possible rather than attending.

If you have been anywhere near norovirus don’t come near me with a 10ft barge pole.

Colds, coughs & other mild illnesses

If you have mild symptoms and otherwise feel well enough to be tattooed, you are welcome to come to the studio for your appointment.

If there is any possibility that your illness is contagious, I ask you that you wear an appropriate medical face mask covering your nose and mouth while you’re in the studio. Please bring your own mask, as I don’t provide them.

If you have a high temperature, feel significantly unwell or have symptoms that make tattooing inappropriate, please don’t attend and contact me instead.

How do I know if I’m well enough to be tattooed?

Ultimately, the responsibility for deciding whether you are medically well enough to attend lies with you.

I’m a tattoo artist, not a doctor, and I can’t diagnose you or tell you whether a particular illness, condition or medication makes it medically safe for you to be tattooed.

If you’re unsure, please speak to an appropriate medical professional before your appointment.

I also reserve the right to postpone an appointment on the day if I believe it would be inappropriate or unsafe for us to continue.

What happens to my deposit if I’m ill?

Being unwell does not automatically waive my usual cancellation and rescheduling policy.

I completely understand that nobody chooses to get sick, but when you book an appointment I reserve that time specifically for you. I’m unable to simply absorb the cost of appointments that can’t go ahead at short notice.

Please contact me as soon as you know there may be a problem. The more notice I have, the more chance I have of filling your appointment.

My normal 72-hour cancellation and rescheduling terms still apply, including where the reason for cancelling is illness.

Please don’t conceal an infectious illness because you’re worried about losing your deposit. Talk to me. I will always be kind, but I also need to protect my health, my family, my other clients and my very small business.

Basically: look after yourself, don’t bring me the plague, and please communicate with me. 💙

Life likes to throw us curveballs! If you need to move your appointment, please let me know as soon as you can.

Your booking includes one reschedule, provided you give me at least 72 hours’ notice. Your deposit will simply transfer across to your new appointment date.

If you give me less than 72 hours’ notice, your deposit will be forfeited and a new deposit will be needed to book another appointment.

If you need to reschedule for a second time, your original deposit will also be forfeited and a new deposit will be required to secure another date.

This isn’t intended to punish you for having plans change. When you book with me, I’ve reserved that time specifically for you and may have turned away other clients for the same date. Repeatedly moving an appointment makes it increasingly difficult for me to fill those spaces, particularly at short notice.

The best thing you can do is communicate with me. The sooner I know something has changed, the more chance I have of offering your appointment to somebody else.

And please don’t be scared to message me because you think I’ll be annoyed. I’d much rather know what’s happening than have you worrying about it. 💙

Life happens. Sometimes plans change, emergencies crop up and appointments simply can’t go ahead. Please just tell me as soon as you possibly can.

If you cancel, your booking deposit is non-refundable. If you give me enough notice, though, I may be able to offer the appointment to somebody else rather than having an unexpected hole in my working day.

And please, please don’t just not turn up. A no-show means I’ve prepared for your appointment, reserved several hours of my working day exclusively for you and potentially turned away somebody else who wanted that space.

You never need to feel embarrassed about messaging me to cancel. I’d infinitely rather receive an awkward message than sit in an empty studio wondering whether you’re coming.

Please respect my time enough to let me know. No-shows will forfeit their deposit and I reserve the right not to accept future bookings from clients who fail to attend without contacting me.